TERMS AND CONDITIONS
PAYMENTS
Credit Card
All payments are processed through a secure payment facility. No credit card details are stored permanently by Berry’s Jewellers.
Accepted credit cards are Visa, MasterCard
Direct Debits
When paying by direct credit, items will not be dispatched until payment has cleared. If payment has not been received within 3 working days then items will be returned to stock.
Currency
All prices are quoted in New Zealand Dollars ($NZ) The price estimated might not be the same price charged to the credit card account due to exchange rate fluctuations. This means that because we are based in New Zealand we have to convert your purchase to New Zealand dollars at the exchange rate on the day it is processed.All prices quoted include NZ GST (Goods & Services Tax) of 15%.
Ownership
All goods remain the property of Berry’s Jewellers until full payment has been processed.
Out of stock items
If there is something you like that is currently out of stock, please send us an email & we will reply to let you know if we can get the item for you and how quickly.
Disclaimer
All information & materials on our website is available to you as a service. No responsibility is taken for any consequences that may arise by use of information from the website.
The material on the website has been prepared for general use only & has not been prepared by taking into account any particular objectives, situation or needs of any individual users.
Liability
While all care has been taken to ensure all details are accurate, fair & reasonable, neither we, Berry’s Jewellers & Pearls Ltd or any employees will be responsible for errors or be liable whether in contract, tort (including negligence) or otherwise for any loss or damage caused (whether direct, indirect, consequential, special, or loss of profits).
Products
When looking at photographs of goods on our website, we cannot guarantee the accuracy of colour due to computer monitors or the like. All photos display are taken with the utmost care that they are as close to detail & colour as possible.
Copyright
Berry’s Jewellers Website Images
No use of any images, text, designs or quotes etc. from our website or facebook can be used without our permission – If you would like to use any images – please email berrys@paradise.net.nz for approval
You will find us at
Berry’s Jewellers shop and manufacturing
If you would like to see any of our beautiful Jewellery discuss ideas we would love you to come visit.
99 Dixon St, Wellington City
New Zealand
Tel: 64 4 38560155
berrys@paradise.net.nz
Our store hours are:
Monday – Friday 8.00am – 5.00pm
Saturday 9.30am – 1pm Closed Sunday
SHIPPING
Shipping in NZ - Free
Once we have receive notification of your order, we will pack your order within 24 hours, then the courier will be called to collect.
We only ship orders Monday – Friday
We also close each year between Christmas the 15th of January. Please check our website for store hours
If we have any concerns regarding delivery of your order, we will contact you via email to discuss.
SHIPPING IS WITHIN NZ ONLY - If you would like to send something internationally or take Duty Free please contact us directly.
If the address you are delivering to is an apartment or secure property, a telephone number must be supplied.
Business deliveries must have Name of company, full address & a contact telephone number for the recipient.
Berry’s Jewellers will deliver to the address provided. We take no responsibility for wrong information
We will endeavour to deliver items on the agreed delivery date, but will not be liable for late deliveries due to foreseen or unforeseen circumstances.
Late delivery does not entitle you to cancel any order or part of.
Courier Companies
Within NZ we use Courier Post.
Your courier parcel will require to be signed for upon delivery. This means some must be present to receive the parcel.
RETURNS
We understand that shopping online can be tricky and we want you to love the things you buy from Berry’s.
However, we will not accept any goods for return where you have simply changed your mind, and all goods for return must be authorised by us, whether purchased online, in store or via phone or email. If for any reason you are not satisfied with any product you have purchased, please contact us within 7 days of receiving your order & we can discuss options available. A refund or credit note will be at our discretion.. Please note, goods purchased on lay-by, or gift vouchers are non-returnable and are considered firm sale, whether purchased online, in store, or via phone or email.
Privacy Policy
Berry’s Jewellers is a New Zealand owned and operated business and we are 100% committed to protecting the privacy of our customer information.
Use of Information
Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.
Collecting information on Registered members
As part of registering with us, we collect personal information about you in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional information to us as detailed below.
Registration is completely optional. Registration may include submitting your name, email address, address, telephone numbers, option on receiving updates and promotional material and other information. You may access this information at any time by logging in and going to your account.
Disclosure
Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
Security
We strive to ensure the security, integrity and privacy of personal information submitted to our Web site, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
Collecting Information for Users
IP Addresses
Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.
Cookies and Applets
We use cookies to provide you with a better experience. These cookies allow us to increase your security by storing your session ID and are a way of monitoring single user access.
This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.
Access to Information
We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
Links to other sites
We provide links to Web sites outside of our web sites, as well as to third party Web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.